An entirely Western Australian, family owned organisation, JWH Group Pty Ltd has grown from employing 120 office staff in its early stages, to currently over 640 staff and in excess of 2,000 sub-contractors. A composite group of building companies situated in twelve locations, with an even spread between metropolitan and regional areas, the group is now Australia’s third largest home builder with an annual turnover in excess of $450 million.
For the last ten years Vivid Group has been JWH Group’s Digital Agency. We have grown and supported JWH Group’s rapid growth businesses and the Internet’s ever increasing role in the sales and marketing mix.
Today Digital is a critical and large component of JWH’s marketing investment, which contributes the lion’s share of the Group’s sales enquiries. JWH Group has always been a leader in Digital in its competitive market place which shows through the maturity of its online presence and innovation in the functionality it offers consumers to interact with its brands.
One such example is an online customer relationship management tool for Residential Building WA. Designed to assist the customer experience, this portal provides clients with real-time access to their account to approve addendums online, track milestone payments, upload documents and images of their home throughout the construction process and much more. All this integrates back into JWH Group’s centralised Oracle ERP and Finance systems.
JWH’s investment with Vivid Group includes over 15 brand websites and respective Search, Display, eMail and Social marketing campaigns. Combined, these initiatives contribute the best return on JWH Group’s marketing dollar.
http://www.jwhgroup.com.au